IDEO AI Lab — hands

AI at IDEO: Design for agency, before agents.

Our philosophy

Technology alone doesn't drive growth — design does.

We know that technology alone doesn't drive business growth and change; it's about leveraging that technology to design products and ways of working that serve real human needs.

Working with our AI Lab means you'll be able to create a robust, long-term emerging technology strategy, not a short-term tech add-on. We design for agency — the human capacity to act, choose, and shape outcomes — before we design for agents.

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Three key opportunities

Make human-centered AI products.

By pairing real understanding of people with leading-edge technology, we create experiences that feel meaningful, intuitive, and trustworthy.

Lead a more adaptive, resilient organization.

We will work with your teams to understand how and where AI can empower them to spend more time creating impact, and less time being impacted.

IDEO AI Lab
Our team

Meet some of our AI Lab leaders.

Get in touch

Want to start designing for humans, not hype?

Whether you're curious about integrating AI into your existing organization, or developing completely new AI-powered experiences, we'd be more than excited to help you get started ASAP.